Cable ONE Portal FAQs
A portal is another name for a home page. In this case, our portal is http://home.cableone.net. We encourage you to make this your home page—the page your computer will automatically open to when you access your internet browser.Back to Top
The portal or home page is a robust and dynamic source of information and services, including national and local news, sports, and entertainment. By logging in, you instantly access your Cable ONE email, and you can also customize the content and location of information on the page, making it truly unique to your interests and desires.
You can log in to the portal/home page with your Cable ONE username and password.Back to Top
In Internet Explorer:
The portal has a home page, plus many other pages that you typically access by clicking on components or channels. When you go to another page, simply click on your browser’s "back" button or choose "Home" icon towards the top of the page. If you have not set http://home.cableone.net as your home page, and you navigate to other URL addresses on the web, when you want to get back to http://home.cableone.net, you will need to enter http://home.cableone.net in the browser address bar to return. This is another great reason to make the Cable ONE portal your home page on the Internet.Back to Top
Yes, in order to access the portal your browser must be set up to allow cookies.Back to Top
Cookies are simple pieces of text sent by a server to a web browser. Cookies not harmful to your computer; they are used for authenticating, tracking, and maintaining specific information about users, such as site preferences used in customizing the portal or the content on the portal.Back to Top
A component is a section of the portal that is complete within itself. It can be moved or removed within the space of the portal when you are logged in. For instance: "3 Day Forecast" is the Weather component on the page.Back to Top
When you are logged in on the portal, click on the "Personalize" link at the top of the page. The home page will shift down and open the content discovery portion which allows the user to select a category specific to the content that they want to add to their homepage.
To move a component, place your mouse on the component banner (where the name is visible) and as your mouse changes to the 4 headed arrow, hold the left mouse button down and drag and drop that content to any column on the portalBack to Top
Several things can be customized within the TV Listings component. Click on the TV tab and then click on "Settings" in the upper right hand corner of the component. You can adjust the following:
Using "Advanced Search" from the TV Listings component, you may search for shows by name, date, channel or category. You can sort them by date or title. And you can select how you would like your results displayed. Back to Top
Use Quicklinks for fast and easy access to your favorite websites.
The "Local Channel" can be found in the directory across the top of the home page. The Local Channel can be customized whether you are logged in or not—by clicking on the local channel and then entering your desired zip code and clicking "Go." If there is a local component on the home page, the content there will also change to reflect the zip code input on the Local channel.Back to Top
Within the Weather component, there is an edit link where you can enter any zip code or city and state. Simply enter a zip code or city and state to see the weather conditions in the place you are interested in. You can also change whether the display is reported in Fahrenheit or Celsius by choosing the corresponding icon in the top right of the component.Back to Top
The Market Watch component functions in three ways:
Email can be accessed in the right corner of the Cable ONE portal home page. You must be logged in to access your email. Simply click on the email link to get in to your mailbox.Back to Top
To download programs necessary to support premiums content, such as flash or plug-ins, go to the Footer directory (located at the bottom of the homepage), then click on "Downloads and Plug Ins." After clicking on the link a window (or a refreshed page) will appear outlining the necessary software to download for the various services. This process is easy and the Multimedia Assistant will even indicate what you have already downloaded and what you have not. In order to download a specific plug in click on Download now! to the right of that plug in.Back to Top
Yes, links to core products offered by Cable ONE are available within the footer at the bottom of the page.Back to Top
From the Help & Support sections located at the top and bottom of the home page, click the links for additional help on the following: